WOP Facilitation Guidelines and Case Studies
A number of guidelines and case studies were developed to support water operators to develop more effective partnerships. Please have a look through our videos. case studies and guidelines.
Videos
WOP Background
Social efficiency and the Future of WOPs (English)
Social efficiency and the Future of WOPs (French)
Social efficiency and the Future of WOPs (Spanish)
National Water Operators’ Partnerships
Report: Knowledge Management of WOPping operators
Employee satisfaction WOPping operator Tanzania
WOP Case Studies
WOP Factsheets
WOP Facilitation
National WOPs Facilitation Guidelines
Starter's guide to communicating on WOPs
Performance Improvement Plan Manual
Presentation: inter-cultural competence (open in Acrobat to hear the interviews)
Case Study 1: Lack of ownership
Case Study 2: Change of priorities
Case Study 3: Meeting behaviours
Tool 2: The Culture Map Explanations
Tool 11: Inter-Cultural Strategies
Tool 12: How to become more inter-cultural competent
Presentation: From knowledge to change
Tool 1: Activity Planning for Mentoring
Tool 3: Meeting with mentoring partner
Tool 4: Creating a Safe Space for Mentoring
Tool 5: Goal Setting Worksheet
Tool 6: Mentoring Meeting Worksheet
Contact: Julie Perkins